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Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
Full Outage Map
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Spectrum?
2.26 out of 5 257,307 ratings
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Problems in the last 24 hours in Manhattan, New York
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Manhattan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Spectrum. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (62%)
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Wi-fi (14%)
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TV (9%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (2%)
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Live Outage Map Near Manhattan, New York County, New York
The most recent Spectrum outage reports came from the following cities:Brooklyn, New York City, The Bronx, Englewood, Queens, Staten Island, Newark, Beverly Crest, Clifton, East Newark, North Bergen, Edgewater, Jersey City, Cliffside Park and Secaucus.
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| City | Problem Type | Report Time |
|---|---|---|
 New York City | ||
| Brooklyn | Wi-fi | |
| Brooklyn | Wi-fi | |
| Brooklyn | Internet | |
| Brooklyn | Internet | |
| New York City | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near Manhattan, New York
Latest outage, problems and issue reports in Manhattan and nearby locations:
- Gráinne Kelly (@GrainneKelly26) reported fromQueens, New York
@Ask_Spectrum is there an outage zip code 11106?
- John (@johnnyr1111) reported fromManhattan, New York
@Ask_Spectrum is there an internet outage in zip code 10023? My internet cut out yet again while I was trying to work.
- Alex Constantin (@AlexConstantin) reported fromQueens, New York
Hey @Ask_Spectrum is your internet service down in Long Island City, NY? I’ve reset my modem and router and still no internet. #spectrumoutage
- Maria Lizardo (@marializardo) reported fromManhattan, New York
@GetSpectrum Hey. When will you resolve these outage issues? It’s hard to work when your internet is down for days on end #SpectrumOutage
- Adam Gurri (@adamgurri) reported fromBrooklyn, New York
@Ask_Spectrum is there an internet outage in our area
- Meredith Meehan (@Mamalike33) reported fromManhattan, New York
@NYC_AtotheJ @Ask_Spectrum I am having to do the same thing today. No reason for the outage and no time frame for it being restored.
- Suzan Fruchtman (@suzinyc) reported fromManhattan, New York
@GetSpectrum rep trying to justify my skyrocketing cable bill for mostly channels I don’t want to watch or support by mansplaining that a bag of m & m’s will include colors I don’t like. That’s ok for $1 purchase not a $178 sham.
- camille belesi (@BelesiCamille64) reported fromQueens, New York
@Ask_Spectrum im in Auburndale just came home from work and outage in the area. Every time it rains there is a problem. My neighbor has fios her cable is working time for a switch
- Cheryl Davidson 🐱♥️ (@CDavidson1127) reported fromBrooklyn, New York
Is there a service outage in #SunsetPark #Brooklyn 11220 @Ask_Spectrum? Cable went out about 1/2 hour ago but internet is still up (for now) I can’t call thanks to @VZWSupport no longer providing service to the @LGUSAMobile phone they sold me. When can I expect my cable TV back?
- Meredith Meehan (@Mamalike33) reported fromManhattan, New York
@Ask_Spectrum it is now over 24 hours in this outage. Cable/internet comes back and then drops out again. My husband and I both work from home and we need the internet. What is going on?!!
- ***** (@tmtuu) reported fromManhattan, New York
@Ask_Spectrum is there an outage in midtown manhattan??????
- Meredith Meehan (@Mamalike33) reported fromManhattan, New York
@Ask_Spectrum what is the estimated time of completion on fixing the outage in upper Manhattan?
- John Quaglione (@JohnQuaglione) reported fromBrooklyn, New York
Any updates on the service outage in #BayRidge @GetSpectrum @Ask_Spectrum - service restoration was to be at 7:30, then 8:30, and TV and WiFi is still not working. Updates would be appreciated.
- Steven Weiss (@SHWeiss01) reported fromManhattan, New York
@KarenvanBergen @GetSpectrum is horrible FYI.
- PATRICIA GENTILE (@pattyg757) reported fromBrooklyn, New York
When @timewarner or Spectrum thinks it's ok to leave you without internet service for 3 days! @GetSpectrum #workingfromhome #terribleservice
- T. J. Raphael (@TJRaphael) reported fromQueens, New York
@Ask_Spectrum is there an internet service outage in my area? I am in zip code 11101.
- PATRICIA GENTILE (@pattyg757) reported fromBrooklyn, New York
When @timewarner or Spectrum thinks it's ok to leave you with internet service for 3 days! @GetSpectrum #workingfromhome #terribleservice
- Jon Gibs (@jonathangibs) reported fromBrooklyn, New York
Holly crap a @Verizon engineer just showed up at my front door and said their a running cable and on my block so we can @verizonfios. Good riddance @Ask_Spectrum you owe me for a month of outages. I’ll take is as corporal punishment for their CEO.
- David Foster (@DFosterGraphics) reported fromBrooklyn, New York
@Ask_Spectrum can you tell me why my internet service went down randomly during a meeting with my boss and will somehow take 3 hrs to be repaired? Can I get more info please?
- Ross Murray (@inlayterms) reported fromManhattan, New York
@Ask_Spectrum We've already called and it's an area outage
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- Christian Kirby (@cakirby) reported
UPDATE:The Good News:My internet is officially 100% where it should be for probably the first time since I moved here 3 years ago.The Bad News:@GetSpectrum is charging me an extra $30/mo. and @NETGEAR charged me $125 for information that should have been free on their site.
- 🇺🇦For the People🇺🇦 Dems Get a STEEL SPINE! (@Mom_InTraining) reported
@Ask_Spectrum Send me another notification in the mail in Spanish regarding internet service and I will change to @verizonfios faster than you can say, “Gracias”!I am from generations of 🇺🇸 US citizens @POTUS should make ENGLISH the official language of the USA!Big problem. I’m offended!
- Jean Moses (@meanjean2007) reported
The WiFi for @GetSpectrum sucks
- 𝕄𝕒𝕔𝕙𝕒 ☮️ (@Macha_Ruad) reported
.@GetSpectrum SUCKS!
- DeenoBean (@DeenoBean) reported
@GetSpectrum please leave Texas so I can get a different IP and never have to worry about being stuck with you again.
- Acescorcher (@Acescorcher1) reported
@cakirby @GetSpectrum @NETGEAR That's ridiculous but I do know all to well the **** Specturm be pulling
- tonio.wav (@_ad_williams) reported
My @Ask_Spectrum internet has been out since this morning and still no service
- Red (@Trlr_Prk_Terror) reported
@GetSpectrum If you have an option other than spectrum go with that option, it is likely better than the garbage service spectrum provides.
- Christian Kirby (@cakirby) reported
@Acescorcher1 @GetSpectrum @NETGEAR It's crazy. I have Netgear modem and router for the reason that Spectrum judged their original issue was with their equipment anyway... Like... WAT WHY DID IT TAKE SO LONG TO REALIZE WHAT THE ACTUAL PROBLEM WAS
- Jcg (@Jgurnari) reported
@Ask_Spectrum @NonejaBiz they send the sam’s BS message to everyone with an issue and do nothing!
